There has been a nation-wide increase in phishing scams against financial institutions, including targeting Citizens Bank. Current phishing attempts are in the form of emails to customers asking them for personal and account information. Citizens Bank will not ask for any personal or account information, including Social Security numbers, account numbers, security questions, PINs, email addresses or passwords via email, unsolicited phone calls or text messages.

If you receive an email requesting verification of your Social Security number, account number, password or PIN, DO NOT ENTER the information. Instead, please contact Citizens Bank at 573-237-3051 for verification before responding to any such request.